Contact & consultation

Arranging an assessment

Outpatient appointments are booked through the hospital on the numbers below; international patients can ask for Michael Yu. Bring photographs of your face from five and ten years ago if you have them, because they show how the change has developed and are more useful than any description. Bring the full list of medicines you take, including anything for blood pressure, clotting or diabetes, and say honestly how much weight you have lost or regained in recent years.

What a good assessment includes

An examination of skin thickness and quality by area, a judgement about how much of the change is descent rather than volume loss, a review of your medication and health history, and a clear statement of what each proposed step would and would not change. You should leave able to say which problem the plan is treating, how long the intervals are likely to be, and what would make a step unwise for you.

Asking about the plan

Ask which layer the plan starts with, and why that one rather than another. Ask how many steps are being proposed and what would be dropped if the first one changed the picture. Ask what the recovery is in weeks rather than in adjectives, and ask what would make this the wrong treatment for your skin. A clinician who answers that last question specifically is assessing you rather than presenting to you.

Before you commit

No decision needs to be made at the first appointment, and no course of sessions should be sold before an assessment is complete. Take the plan away, read it against the guides on this site, and come back with questions. A discount that expires, or pressure to start treatment today, is information about the clinic rather than about your face.